This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Flat 15% off on site wide - Limited time offer - Shop Now Free shipping pan India

Free shipping on all domestic orders


100% Cotton | Made in India

Your Cart 0

Congratulations! Your order qualifies for free shipping You are Rs. 10 away from free shipping.
Sorry, looks like we don't have enough of this product.

Products
Price Icon Price is inclusive of shipping and taxes
Discount Icon Get discounts and offers on all shirts
Secure Payment Icon Secured Checkout
Return Icon Free 7 day exchanges and returns
Subtotal Free
Clicking on "Checkout" will not deduct any money
View cart
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Exchange, Return and Cancellations

Eligibility

If you find any problems with the order or are unsatisfied for any reason, you can return or exchange the garment up to 7 days from the date of purchase
Products bought under any sale offer are not eligible for an exchange or return
 

 

Process

To return or exchange your orders, please make sure you initiate the request within 7 days of delivery

Please drop us an email on contactus@thezaiproject.com with your Order ID and phone number. You will be able to find your order ID on the email notifications you would have received from Zai. 
You can also message us on +918104405055 if you need any assistance or if you find that more convenient
We will only accept garments that are returned in their original packaging, are unused, unwashed and undamaged with all tags still attached. Otherwise, we may not accept the returns and send it back to the customer.
We provide only one pickup attempt. If the pickup fails, you'll need to send the package back yourself
A cost of INR 150 is to be borne by the customer for an exchange/return. Needless to say, this cost will not be applicable if a defective/incorrect order is delivered from our end

 

Timeline for exchange/refund

Once the product reaches our warehouse, quality checks will happen - original packaging, are unused, unwashed and undamaged with all tags still attached
Exchange: Your exchange order will be dispatched within 5 to 7 business days, depending on your location
Return: For all accepted returns, we will refund your money within 7-10 working days

Cancellations

Cancellations are only possible before the tracking details are generated with our delivery partner (this typically happens before the order is shipped)
If you wish to cancel your order, write to us within 24 hours of placing the order at contactus@thezaiproject.com
In case of cancellations within 24 hours, you will receive your money back within 7 business days